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CASE STUDY

Performance Tuning for a Middle Market Energy Firm

Client
:
Middle Market Energy Firm
Industry
:
Energy Sector
Location
:
United States
Services Provided
:
Database Management, Performance Tuning, IT Consulting
Duration
:
1 year
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Background

The client is a mid-sized firm in the energy sector that relies on a business critical Manufacturing Execution System (MES) supported by a Microsoft SQL Server database. As the business grew, users increasingly reported performance issues and deadlocks with the application and database, which significantly impacted operations.

Challenges

Performance Issues
Users experienced increasing performance issues and deadlocks that disrupted daily operations.
Vendor Limitations
The client was unable to resolve these problems through their software vendor.
Cloud Synchronization Concerns
Plans to synchronize a large set of critical data to the cloud raised concerns about exacerbating existing reliability issues.

Solution

JVR Consulting provided comprehensive Microsoft SQL Server consultancy to address the client’s challenges. Our approach involved:
1. SQL Server Health Check:
  • Conducted a full review of the client’s SQL Server environment.
  • Produced a detailed report with short, medium, and long-term recommendations.
  • Created baseline performance statistics for throughput analysis and capacity planning.
2. Ongoing DBA Services:
  • Tailored a Database Administration (DBA) service to meet the client’s needs.
  • Implemented daily, weekly, and quarterly checks focusing on performance (e.g.,
    index tuning) and maintenance (e.g., backups, data security).
3. Proactive Monitoring and Support:
  • Provided live monitoring 365 days a year to alert our team of experienced database administrators to incidents.
  • Investigated and resolved issues before they impacted end users.

Results

JVR Consulting’s partnership with the client resulted in significant improvements in database performance and reliability. The continuous support and consultancy provided:
1. Enhanced Performance:
Resolved performance issues and deadlocks, ensuring smoother operations.
2. Proactive Issue Resolution:
Enabled proactive monitoring and quick resolution of incidents, preventing disruptions.
3. Capacity Planning:
Our evidence-backed reports helped the client with future capacity planning, allowing them to act before hardware bottlenecks emerged.

Conclusion

This case study demonstrates JVR Consulting’s expertise in delivering tailored IT solutions that drive tangible business results. By addressing the specific challenges faced by the energy firm, JVR Consulting improved overall database performance and operational efficiency. If your business is experiencing similar issues, visit our website to learn more about our services and schedule a free consultation. Let us help you optimize your IT infrastructure and achieve your business goals. Schedule a no-obligation consultation
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